Business Trends

Revenue and Profits Surge

BOSS survey of 443 business leaders shows strong performance by local companies over the past year. What is the BOSS: BOSS stands for Business Outlook and Sentiment Survey. The survey of local business leaders is conducted twice a year for…

Uber/Lyft vs. Taxis

In separate surveys (The BOSS Survey and The Island Issues Survey), we asked local business leaders and the general public about using taxis, Uber and Lyft. Both surveys were conducted for Hawaii Business in the final quarter of 2017 by…

Aloha Town

The City and County of Honolulu does a big job – or rather, 10,687 jobs. That’s the number of people the C&C employs, with the responsibility of providing safety and enhancing the lives of Oahu’s 992,605 residents. Every U.S. city…

Profile of Hawaii’s Veterans

Statistics on local veterans that may surprise you 2014 numbers compiled by the National Center for Veterans Analysis and Statistics: Race and Ethnicity 30.2 percent of Hawaii’s veterans are Asian. The next highest state or territory, California, has a mere…

Do B&Bs Help or Hurt Your Business?

Most business say neither, but there’s a shift over time among those who see an effect The BOSS survey asked 402 local business leaders about the impact on their companies of visitors who use B&Bs and other nonhotel accommodations outside…

What Are Your Biggest Problems?

The BOSS survey examines what’s holding back your business   Government Regulations The BOSS survey presented 402 local business leaders with five regulatory issues. They were asked if each one presented an individual challenge to their companies. Afterward, those who…

Hawaii’s People Stay True

Brand loyalty is strong in the Islands, but give a customer a bad experience and they may never forget or forgive.  “From right here, I can see one, two, three, four, five banks outside my window,” says Dennis Christianson, partner/CEO…

To App or Not To App

Many local organizations have created mobile phone apps to connect with customers, students, patients and others, but apps are not useful to every business At any time, students at Hawaii Pacific University can look at their assignments, view their grades,…

Death by Amazon? Not in Hawaii

If national news reports are any indication, retailers should all hunker down for the impending Mall Armageddon. Myriad online headlines foretell the imminent doomsday: "The Great Retail Apocalypse of 2017," "Malls Are Doomed," and "The Retail Bubble Has Now Burst"…