Independent Investigations
Question: An employee may have stolen a lot of money from our company, but we’re not sure. What should we do? Answer: This kind of nightmare can come in many forms: An employee may or may not have stolen from you or a…
Biz Advice from Experts
5 Steps to Creating a Clear Sense of Purpose
When properly done, mission statements inspire people by giving their work meaning and proclaiming the organization’s purpose. However, there are fundamental flaws in most mission statements: Too many words. Too many concepts. Addressing only the mind and not the heart.…
Ask the Expert: Managing Delinquent Accounts
Question: Delinquent accounts are hurting my business. What can I do to get this problem under control? Answer: Delinquent accounts are an unfortunate part of any business that extends credit. Effective collection efforts can help reduce your losses, but the…
Ask the Expert: Motivating Salespeople to Sell More
Question: I have six salespeople: four veterans and two who are quite new. While they are all selling, I know they could be selling more, and I’m amazed that the new ones are outselling the experienced ones. Any suggestions? Answer:…
5 Steps to Negotiating Conflict
Conflict negotiation arises in many contexts, both business and personal, but successful negotiation does not just happen. Sharon V. Lovejoy, litigation attorney with Starn O’Toole Marcus & Fisher, offers these tips to help you negotiate a successful resolution. 1. Improve your…
Ask the Expert: Business Payment Options
Lawrence Pai VP and Business Banking Team Manager, Central Pacific Bank Question: What’s the best way to accept payment from customers? Answer: As a small business owner, the more payment options you offer customers, the more convenient and accessible are…
Ask the Expert: Setting Company Goals
Steve Novak Business Operations and Strategic Planning consultant, Owner, PPR Management Services, LLC Question: Our company is having trouble turning a vague list of long-term ideas into a concrete plan. Even worse, we can’t seem to reach our short-term targets…
Ask the Expert: Buying a Home While Owning a Business
www.honhl.com 808.681.7500 loansonline@honhl.com Question: I’m a small business owner. What should I do to ensure I’m in the best position to finance a new home? Answer: When someone wants to buy a home or refinance one, a mortgage company looks…
5 Steps to Creating a Culture of Innovation
New products, services and processes are a great way to increase your revenue and strengthen the bottom line. Management consultant Vino Mehta offers this guide to creating a culture of innovation: 1. Generate ideas. Encourage every employee to come up…
