Top 250 Profiles 2018

Hawaiian Telecom
With deep island roots going back to 1883, Hawaiian Telcom today provides our Islands with world-class integrated communications and technology solutions. Continuously adapting its services to fulfill the needs of its customers, Hawaiian Telcom’s evolved services delivers the fastest internet to Hawaii homes and businesses, with speeds up to 1 Gig (gigabit-per-second), through its next-generation fiber network. “Since 2010, we have invested more than half a billion dollars in expanding our fiber network statewide, which allows us to provide homes and businesses with the fastest possible internet speeds and next-generation products including cloud services and all-digital TV,” says President and General Manager John Komeiji. “A significant investment was made on the Neighbor Islands, part of an initiative to provide connections to Hawaii residents in underserved rural areas.” The conscientious company attributes its long and accomplished history in the Islands to its outstanding leadership, skilled team of 1,300 local employees, and its innovative ethos.
This year brought dynamic changes to the company, as well as Hawaii’s telecommunications landscape. In 2018, the company introduced several new offerings, including Symmetrical High-Speed Internet—giving users the same speed for both uploads and downloads.
“Since 2010, we have invested more than half a billion dollars in expanding our fiber network statewide, which allows us to provide homes and businesses with the fastest possible internet speeds and next-generation products including cloud services and all-digital TV.”
– John Komeiji, President and General Manager
This past July, the company also finalized its merger with Cincinnati Bell and appointed Komeiji as the new President and General Manager. The combination of the companies brings meaningful enhancements to the quality of Hawaiian Telcom’s products and services, without changes to its identity or level of service. In partnership with Cincinnati Bell, Hawaiian Telcom will continue to invest in the community by expanding its Next-Generation Fiber Network statewide and providing quality customer service guided by aloha spirit. “Joining forces with Cincinnati Bell is a milestone in this journey that positions Hawaiian Telcom for long-term success, enabling us to continue investing in Hawaii and unlocking new opportunities for innovation and growth,” said Komeiji.
Hawaiian Telcom’s long-standing commitment to Hawaii goes beyond its services and initiatives. The company is an integral part of the community and economy, providing jobs to generations of local families as well as substantial funds in annual support to local charities and community efforts.
1177 Bishop Street, Honolulu, HI 96813 | (808) 643-4411 | hawaiiantel.com